Medical Receptionist

Medical Receptionists are responsible for greeting patients as they enter the admitting ward of a hospital or clinic. They also direct patients to appropriate parties, give direction, provide clerical support to the admitting staff, answer telephone calls, and direct callers to the appropriate department or unit.

Whether in a private office or the public sector, you can make helping others a part of your career. The medical field has growth potential and so can you.

Medical Receptionist Courses

This course is 205 hours of instruction, 100% online, and an instructor-led class using a learning management system (LMS) for content delivery. Students registered for the online class will receive an email with login instructions one day before the first day of class.  

This 205-hour training includes:

  • Medical Office Practice Computer Simulation
  • Medical Ethics and Legal Responsibilities
  • Medical Terminology
  • Medical Filing
  • Patient and Coworker Interaction
  • Patient Records
  • Office Maintenance and Management
  • Daily Financial Responsibilities
  • Health Insurance: Filing, Coding, and Billing Overview
  • Written Communication
  • Oral Communication
  • Safety and Emergency Care
  • Understanding Medical Orders
  • Reception Techniques
  • EHR/EMR Overview
Course Name Dates Days Hours Campus Room Register
OSC-3602-IN91 Medical Receptionist 1/22/25- 4/30/25
Registration Deadline 1/16/25
M-Su Online Online Online Register Now

Frequently Asked Questions

The course cost is:

  • Course registration: $188
  • Book: about $255
  • Total: $443

Payment for class is due at the time of registration.

Registration Deadline 1/19/25

Students must have:

  • Good computer skills
  • An email account
  • Access to a computer with internet

You may be eligible for scholarship money. Click on the link below to learn if you might meet the applicant requirements. Scholarship have time sensitive application deadlines.

WORKFORCE DEVELOPMENT SCHOLARSHIPS

You may register online: Register

Students must purchase books BEFORE the first day of class.

Required books are:

ISBN 9780323824491. "Medical Terminology:  A Short Course" with online access, ninth edition. From Elsevier. About $93 at GTCC Bookstore: online.

ISBN: 9780443261848. "SimChart for the Medical Office: Learning the Medical Office Workflow," 2024 Edition, with Evolve, from Elsevier. About $162 at GTCC Bookstore: online.

 

Students who successfully complete the Medical Receptionist class will receive an Award of Completion.  

Requirements for successful completion:

  • Attendance: Must be in class 90% of class hours.
  • Coursework: Must achieve 80% on coursework.

No, you cannot miss the first day. Students registered in a hybrid and online course MUST attend the first day of class. Students who are absent the first day of class will not be allowed to enter class.

The college will make a 100% refund of registration fees if you officially withdraw from class before the first meeting. Also, if the class is canceled or full, GTCC will make a full refund.

The college will refund 75% of the registration fee (of tuition only) if you officially withdraw from the class on the first day of class or before the class reaches the census date. The census date varies from class to class.

Non-attendance is not a basis for a refund.